Let's all refer back to my wonderful post from November 30th.  If we recall, it says, in the 2nd paragraph, "I have found a new and exciting service (which I am sure many have heard of before, but perhaps have not used). ACME delivers to my door. For $10. If you refer back to the October 26th Entry you will understand why I will employ this tool for my future grocery shopping needs."
wow.  worst idea ever.
So, Tuesday night I placed my online order for 50 items to be deliveed to my door between 8 and 9:30 on Wednesday night (there is a 5% discount for wednesday deliveries).  So, I'm sitting at home, watching tv, just chilling out.  Its 8.  Then its 9.  Then its 10?!?!?!  Where the f are my groceries???  So, I call the 877 # and I think I get someone in Minnesota and she calls dispatch and actually finds out where my food is.  Apparently the delivery guy "got lost" and didn't deliver (he had my # on the delivery receipt, he could have called and asked where I live).  At that point (10:20) she says he can be at my apartment in about 1 and a half hours.  11:50???  Yes, weird delivery guy...come to my apartment and bring me food.  Almost sounds like a porn scenario.  So, I declined.  She asked me when he can deliver in the AM.  I say 7.  She says no.  so we finally decide on 5:30pm.
It is now thursday.  Glorious thursday.  He's lucky survivor is over.
I rush home from work and get there at 5:27.  And sit on my couch.  WOW...its 7:30.
So, I call the 877# again.  Get a guy who calls dispatch again.  Apparently the truck broke down.  They had to get a new truck and switch all the groceries and they would be to me within an hour.  So, I figure I'll give them till 9.
Well, its 9.  I'm on the phone with my father.  Talking about Life Insurance.  I finally get off the phone and call the 877#.  I'm like, Hi.  I've been waiting for 2 days.  I just want to cancel my order.  So, it gets cancelled.  After I am put on hold again while she calls dispatch.
Yes, I know, I should have been more forceful and angry and demanded something for making me sit there for 2 nights, but I didn't feel like it.  I am still waiting for the charge to be removed from my credit card.
I have one thing to say...
Screw you guys, I'm going to Genuardi's.
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1 comment:
Dud you decline because the delivery guy was weird, or because it sounded like a porn scenario?
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