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Friday, December 17, 2004

Curse you ACME!!!!

Let's all refer back to my wonderful post from November 30th. If we recall, it says, in the 2nd paragraph, "I have found a new and exciting service (which I am sure many have heard of before, but perhaps have not used). ACME delivers to my door. For $10. If you refer back to the October 26th Entry you will understand why I will employ this tool for my future grocery shopping needs."


wow. worst idea ever.

So, Tuesday night I placed my online order for 50 items to be deliveed to my door between 8 and 9:30 on Wednesday night (there is a 5% discount for wednesday deliveries). So, I'm sitting at home, watching tv, just chilling out. Its 8. Then its 9. Then its 10?!?!?! Where the f are my groceries??? So, I call the 877 # and I think I get someone in Minnesota and she calls dispatch and actually finds out where my food is. Apparently the delivery guy "got lost" and didn't deliver (he had my # on the delivery receipt, he could have called and asked where I live). At that point (10:20) she says he can be at my apartment in about 1 and a half hours. 11:50??? Yes, weird delivery guy...come to my apartment and bring me food. Almost sounds like a porn scenario. So, I declined. She asked me when he can deliver in the AM. I say 7. She says no. so we finally decide on 5:30pm.

It is now thursday. Glorious thursday. He's lucky survivor is over.

I rush home from work and get there at 5:27. And sit on my couch. WOW...its 7:30.
So, I call the 877# again. Get a guy who calls dispatch again. Apparently the truck broke down. They had to get a new truck and switch all the groceries and they would be to me within an hour. So, I figure I'll give them till 9.

Well, its 9. I'm on the phone with my father. Talking about Life Insurance. I finally get off the phone and call the 877#. I'm like, Hi. I've been waiting for 2 days. I just want to cancel my order. So, it gets cancelled. After I am put on hold again while she calls dispatch.

Yes, I know, I should have been more forceful and angry and demanded something for making me sit there for 2 nights, but I didn't feel like it. I am still waiting for the charge to be removed from my credit card.

I have one thing to say...

Screw you guys, I'm going to Genuardi's.

1 comment:

Chris Condon said...

Dud you decline because the delivery guy was weird, or because it sounded like a porn scenario?