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Sunday, September 28, 2008

Don Pablos of Doom

I know I haven't written anything in months but I finally had something happen to actually write about. Its a long story but it was pretty funny and stupid...

I got home from a baby shower in NJ around 7pm last night and wanted a quick and easy dinner, so we went to Don Pablos. There was about a 5 minute wait. When our little buzzer went off the nice hostess lady took us to our table but then decided that the table she brought us to wouldn't seat all of us because she apparently decided there were 3 of us. So we followed her and she took us to another table and said ok, here's a table for 3. I told her there were still only 2 of us so she took us back to the original table she took us to. She told us our server would be stacey. So then a guy shows up and says his name is james. So i guess we no longer have stacey. I think it would have been better if we had stacey.

James takes our order. I asked for Tortilla soup and a pick 2 with a cheese enchilada and a crispy chicken taco, Justin ordered a fajita salad. He had me repeat my order to him and then read it back to me correctly. So I get my soup and its super yummy and it has bottomless refills, so when he asked if I would like another and I said SURE! So he went to go get that. In the meantime, our entrees arrived. The guy who brought our food (not our waiter) says, ok, who got the matador? We both looked at him funny. And he was like, "so who's is this? the matador thing was a joke." Neither of us got it. So it turned out to be my entree but it had a soft chicken taco - not a crispy one. So I said, ok, its mine but its wrong. I told him it was supposed to be crispy and he told me he would get me another one...ok.

So then our waiter shows up with my soup. Except it was Chicken chili soup. So i stopped him and was like, hey, wrong soup. So he took it back and went to go get the tortilla soup. The other guy who was getting my crispy taco comes back with a new taco and walks away. I look at it and its beef. So then our waiter comes back with my correct soup and we tell him that its a beef taco and i ordered chicken. He seems flustered now. So he takes the taco back and tells me he will get the right one. so I sit there happily eating my soup and the other guy who brought us the other food comes by and says he has a Chicken Chili soup refill for us. We tell him its not ours, I already got my soup and thats the wrong soup anyway. He looks confused. So then the manager walks by and asks us how things are. We tell him what is going on and as we're talking to him my correct taco shows up. He is satisfied that we now have the correct order and looks super happy and walks away. We finish our food and get the check. Nothing was taken off of it and our waiter didn't really appologize for the MAJOR problems and the delays in actually getting me food. The food was good - when I finally got what I ordered. Silly Don Pablos. If only they ever trained their staff.

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